Privacy policy

Privacy Policy – AURAVIBE
Last updated: April 7, 2026

AURAVIBE operates this website and store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a personalized shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or otherwise interact with our Services. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to personal data matters.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can be associated with you.

We may collect the following categories:

  • Contact Information: Name, billing address, shipping address, email, phone number
  • Payment Information: Payment method details (processed securely via third-party providers such as Shopify Payments, Stripe, PayPal – we do not store full card details)
  • Account Information: Username, password, preferences, settings
  • Order Information: Items viewed, added to cart, purchased, returned, or exchanged
  • Communications: Messages you send to us (e.g., customer support inquiries)
  • Device Information: IP address, browser type, device type, time zone
  • Usage Information: Interaction data such as pages visited and browsing behavior

2. How We Collect Information

We collect personal information:

  • Directly from you (when you place an order, create an account, or contact us)
  • Automatically (via cookies and similar technologies)
  • From service providers (such as Shopify and payment processors)
  • From third-party partners (e.g., analytics and marketing platforms)

3. How We Use Your Information

We use your personal information to:

  • Process and deliver orders
  • Manage payments and transactions
  • Provide customer support
  • Personalize your shopping experience
  • Send transactional and marketing communications (you can opt out anytime)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (store infrastructure and hosting)
  • Payment providers (Stripe, PayPal, Apple Pay, Google Pay)
  • Logistics and fulfillment partners (for order processing and delivery)
  • Marketing and email platforms (e.g., Klaviyo)
  • Analytics providers (e.g., Google Analytics)

We may also share data when required by law or to protect our rights.

👉 We do not sell your personal data.

5. Shopify Relationship

Our store is hosted by Shopify. Shopify may process your personal information to provide and improve its services. Your data may be transferred internationally.

For more information, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com

6. Cookies

We use cookies and similar technologies to:

  • Improve browsing experience
  • Enable essential website functionality
  • Provide personalized ads

You can disable cookies in your browser settings.

7. Data Retention

We retain your personal information only as long as necessary for business, legal, or regulatory purposes.

8. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Your Rights (UK & EEA)

If you are located in the United Kingdom or European Economic Area, you have rights under data protection laws, including:

  • Right to access your data
  • Right to correct inaccurate data
  • Right to request deletion
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise your rights, contact us at: support@auravibeoficial.com

You also have the right to lodge a complaint with your local data protection authority.

10. International Transfers

Your information may be transferred and processed outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

11. Children’s Data

Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact

If you have any questions or wish to exercise your rights, contact us at:
📧 support@auravibeoficial.com